Privacy Policy

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1. Introduction

Shree Grand Automotives Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including Google Rich Communication Services (RCS) messaging.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other information you voluntarily provide through our contact forms or enquiries.
• Automatically Collected Information: IP address, browser type, device information, and usage data when you interact with our website or RCS messaging services.
• RCS Messaging Data: When you opt in to receive RCS messages from us, we may collect your mobile phone number, message delivery status, and interaction data.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your enquiries and provide customer support
• To send RCS messages, including promotional offers, service updates, and vehicle information, where you have consented
• To improve our website, products, and services
• To comply with legal obligations

4. Google RCS Messaging

Our RCS messaging service is provided in partnership with Google. When you opt in:

• Your phone number and messaging data are processed in accordance with Google's privacy policy.
• You may opt out at any time by replying "STOP" to any RCS message.
• We do not share your personal information with third parties for their own marketing purposes without your explicit consent.

5. Communication Consent

By submitting your information, you authorize Shree Grand Automotives Pvt. Ltd. to contact you via phone, SMS, RCS, WhatsApp, or email for informational and promotional purposes related to our services. You can opt out of promotional communication at any time by contacting us.

6. Data Sharing & Third Parties

We may share your information with service providers (Google for RCS messaging, hosting providers) and legal authorities when required by law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

8. Your Rights

You have the right to access, update, or delete your personal information, withdraw consent for RCS messaging, and lodge a complaint with the relevant data protection authority.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Shree Grand Automotives Pvt. Ltd.
Prayagraj, Uttar Pradesh
Email: shreegrandauto2010@gmail.com
Phone: +91 92354 42092